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ARU AI Student Support

AI-powered student support chatbot for Ardhi University - answering queries, providing academic info, and automating administrative tasks.

ARU AI Student Support

Challenges

  • Fine-tuning a small LLM to understand Tanzanian academic context and Swahili mixed-language queries
  • Building a retrieval-augmented generation (RAG) pipeline with the universitys scattered data sources
  • Handling sensitive student data while maintaining GDPR-like privacy standards

Features

AI chatbot answering admission, fee, and course-related queries 24/7
RAG pipeline for accurate responses from official university documents
Bilingual support (English and Swahili) with automatic language detection
Admin dashboard showing unanswered questions to improve the knowledge base
Integration with the universitys existing student management system

Technical Highlights

  • Handles 300+ student queries daily, reducing admin workload by 60%
  • 95% accuracy on academic queries after fine-tuning
  • Response time under 2 seconds for most queries

Impact

Reduced administrative inquiries to the registrar office by 60%, handling 300+ student queries daily with 95% accuracy.

My Role

AI/ML Developer

Timeline

6 weeks (Oct 2024 - Nov 2024)

Tech Stack
PythonNLPLLMFlaskReact
Private repository: available on request

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